Google & Coursera IT Support Course


Google and Coursera, the online education platform have joined together to release the training program for IT support professionals. The Google professionals and Coursera organized this course with the use of this platform to make it available for the interested people. It is called the ‘Google IT Support Certificate’ and it will help the students to get the experience for entry level customer support job. It is specifically designed for those, who have no experience in the Information Technology.

Google IT Support Certificate Details

This course will cover the areas as teaching and training, which are given as following:

  • Automation
  • Security
  • Networking
  • Troubleshooting and customer service
  • System administration and
  • Operating systems

Google and Coursera have taken the initiative to fill the void in the IT industry of USA. The companies know the shortage of IT talent in the states and they have taken it on themselves in order to cover it. There are about 150,000 IT support jobs, which are needed to be filled.

Course Details and Time

The cost of the IT support program will be $49/month and the course will take 8-12months to complete and it will be launched in English initially. The program will be provided in total of 64 hours of coursework globally. The overall cumulative cost for program per students will be $392 to $588.

Support from Google

The price of $49 per month is the typical for Coursera subscription and Google will subsidize cost. Google will provide the financial aid to about 10,000 students and only those living in USA will avail this offer.

Coursera will take most from this deal as the startup looks to expand business to job market. When this course will be completed, Coursera will help to find the jobs of the students after connecting with partner businesses that are:

  • Bank of America
  • Sprint
  • Walmart
  • PNC Bank
  • GE Digital
  • UPMC
  • Infosys
  • TEK Systems and
  • Google

Coursera is working with 150 universities to offer the online courses. The cheap price tag and subsidy from Google will help Coursera to take the competitive edge from other startups. Coursera might become the director competitor of LinkedIn to carry out the search job market.

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